IMPORTANT INFORMATION ABOUT PARTS AVAILABILITY

Transparency and Honesty

In accordance with new Quebec regulations (Consumer Protection Act, section 39), please be advised that:

The availability of replacement parts, repair services, and technical information is managed directly by automobile manufacturers and their networks. The St-Basile Toyota dealer, like all independent dealers in Quebec, cannot absolutely guarantee this availability, as it depends on external factors beyond our control.

What this means in practical terms:

Parts are generally available through the manufacturer’s network
Lead times may vary depending on your vehicle’s model and year
We will assist you in identifying the best available options
High-quality alternatives can often be offered

OUR COMMITMENT
Even though we do not directly control the supply chain, we are committed to:

Supporting you in your search for solutions
Using our extensive network to help locate the necessary parts
Offering equivalent quality alternatives whenever possible
Keeping you transparently informed about lead times and options
Facilitating communication with manufacturers when needed

YOUR OPTIONS AND RESOURCES

Manufacturer warranties: Visit your manufacturer’s website for specific commitments regarding parts and services.

Our advisory team: Our specialists are here to guide you toward the best solutions tailored to your needs.

Partner network: We work with multiple suppliers to maximize your options.

ACKNOWLEDGMENT AND ACCEPTANCE

By purchasing a vehicle from St-Basile Toyota dealership, you acknowledge that you have read and understood this important information about the availability of parts and services, which cannot be absolutely guaranteed by our dealership and remains the responsibility of manufacturers and their distribution networks.

https://www.toyota.ca/fr/right-to-repair

LEGAL NOTICE

This information is provided in accordance with section 39 of the Consumer Protection Act (CQLR, chapter P-40.1) and the applicable regulations (sections 79.18 and 79.19), as amended by the Act to protect consumers from planned obsolescence and promote the durability, repairability, and maintenance of goods (Bill 29).

Document effective as of October 5, 2025 — Version 1.0